Blue Cross Blue Shield of Texas
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BlueCross and BlueShield of Texas (BCBSTX)– Commercial and Government Contracts
Pending Termination Effective July 1, 2025
CHRISTUS Health hospitals, ambulatory surgery centers, and physician clinics in Texas have accepted BCBSTX insurance for decades, and we fully intend to continue. However, if we cannot reach an agreement by July 1, BCBSTX customers will no longer have in-network insurance coverage at CHRISTUS Health Texas locations.
Please refer to the Frequently Asked Questions section for more information regarding specific termination information by benefit plan.
We have been negotiating with BCBSTX for months to secure a reasonable insurance reimbursement rate for our health services. BCBSTX’s responses have been unfavorable thus far. However, we will continue to communicate with BCBSTX in hopes of finalizing an agreement.
CHRISTUS Health is working hard to keep health care costs affordable for all while continuing to provide high-quality and compassionate services to our patients and their families. We encourage patients to call the
BCBSTX customer service number located on their insurance card to let them know how important it is for CHRISTUS Health hospitals, ambulatory surgery centers and physician clinics to remain in network so that they have access to the entire provider network and benefits as a BCBSTX member.
Our emergency departments will always be available, even if we go out of network with BCBSTX on July 1, and we will do all we can to ensure that patients get the affordable, quality care they need and deserve.
In a recent communication issued by BCBSTX, the company indicated that CHRISTUS Health may not submit patient insurance claims to BCBSTX after June 30. Should this happen, please know that while we won’t be able to file in-network claims to BCBSTX on your behalf, we will file out-of-network insurance claims if your plan has this option. For more information, refer to the FAQ section.
BCBSTX may communicate there are other providers willing to accept BCBSTX members, should we go out of network. This may be true, but the reality is that access to many of these providers will be limited due to capacity issues these providers are already experiencing. In other words, these providers will not be able to handle the additional volume of patients. In turn, you and your dependents will have long wait times or may have to seek care outside of your immediate geographic region.
CHRISTUS Health is truly honored to serve our patients, and we thank our communities for putting trust in us. Please continue to check our website for updates as we will continue to earn your trust and fight for your best interests. We are committed to negotiating a fair contract to maintain your access to high-quality health care at the affordable rates you deserve.